MEDIATION
Assisted conflict resolution
Mediation Services - A Profile
Illustration of mediation process:

A voluntary process in which the parties agree on mediation procedure and sign mediation contract

Arranging methods of approach and setting up rules of conduct together with parties involved

Collecting issues

Identifying parties´ needs and interests

Eliciting feasible methods of reconciliation and/or developing alternative options on conflict resolutions

Presentation of all relevant and target-oriented conflict resolution alternatives

Recording best intervention practice and optimum managegement programme favourable to both parties

Finalising the consensual mediation outcome, which is signed by the parties and is legally binding (contractual obligation)
Links to Projects of this Service